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Client Testimonials
"Thank you for providing such great service with our recent installation. From our first phone contact to the installation team we found everyone pleasant to deal with, Knowledgable in the products and truely professional. It was hassle and stress free and we are now living in comfort. Once again thank you"...........George, Installed Feb 2013
"Thank you for the installation of my ac. I have had no problems from anyone with your company or the ac itself. I was very happy to be told i was getting the new 8 zone controler, which makes it a lot neater on the wall, thank you again" :-)..........Melissa, Installed Feb 2013
"We were very happy with the tradesmen involved in the installation process and found them to be extremely efficient."...Jenny, JInstalled an 2013
"Dear ACWA, Just a quick email to let youknow that i was extremely happy with the tradesman you sent to complete the installation of our air conditioner. They were extremely polite & answered all my questions without making me feel they they were silly questions. They even vacumed the floor before they left. i would definatley be recomending your company".......Kind Regards, kait Installed Nov 2012
"ACWA Team - Just a quick message to say thanks for the great service I have received, from the design (Lisa), keeping me up to date ( Maddy) and the installation speaking of which all the trades people were fantastic and teh installation was excellent, well done and have a great Xmas".........Craig, clarkson Installed Dec 2012
"Everything that was promised was delivered on time with a minimum of fuss. The office staff were very pleasing to talk to with a high standard of customer service and product knowledge. the LG reverse cycle air conditioner does everything that was promised. quiet effecient and stylish, thank you all for your good work," .................James & Linda Installed Dec 2012
"Thanks to the team at Air conditioning WA for the professional way in which they have conducted themselves. From my first enquiry in helping me choose the correct system for my home through to completion of the work. the entire process took just 7 days. The workmanship is excellent and I would highly recommend ACWA to any one wanting to get their air conditioning installed by a friendly and professional team of people".............Mervyn, Installed Dec 2012
"Thanks so much . we are all really pleased with our new ducted system. And just intime for the hot weather too! all aspects of the installation were done on time by reliable workers. I apreciate they care taken to recommend the power upgrade ensuring safe operation of our system when running under a high power load. I would be very happy to recommend ACWA to anyone who wants a job done right and Well! "............. Brendon, Installed Nov 2012
"Thanks again guys for a simple and very quick process, from quote to installation. Contractors were very friendly and cleaned up after themselves which was appreciated. The electricians were very helpful in explaining how it all works before they left. Ill definitely be recommending you to friends and family.".....Andew, Installed Dec 2012
"We are very happy with the installation of our air conditioner. Your staff were very friendly and curtious at all times and very helpful. We reccomend your company to friends for a quote Thank you." ......................Neville, installed Nov 2012
"Hi Lee and team: Just a quick thankyou for the great service you have provided to us once again. This is the third system you have installed for us, and your professional and efficient service is a credit to you all. Thank you once again and best wishes for the future"....... Colin & Glenda Smith, Inglewood -installed 2012
"Hi Jenna Thank you for all the help you gave me with quotes etc. just wanted to let you and your manager know how much I was impressed with your installation team. Sascha was excellent, he was very professional and helpful and did a wonderful job and then Alex and his team of electricans were also fantastic. We are building a new house in the next 12 months and I am that happy with your service that I will be using your company again. Many thanks." .............Lisa, Installed june 2012
"From the initial enquiry for a quote to the completion of installation of our ducted air conditioning, Our appreciation goes to all ACWA personnel involved. Lee contacted us without delay to arrange for a quote. Two days before the installation the unit was delivered. Sacha and his team arrived promptly on the day of installation and they started work immediately and worked non-stop until completion. During this time the service was excellent- professional, polite, helpful and friendly,plus vacuuming before they left. We have had the system a week now and are delighted, our thanks again".......... Victor & Maureen Parkwood - installed 2012
"I am very satisfied with the service provided by you guys; especially your customer service is outstanding as it is something really difficult to find in these days. The Installation went okay as expected too and more important the system works perfectly. The overall service is quite good and you are a company which I defineltely reccommend to anyone. In fact I did it already few months ago!."........Andres, Wellard - installed 2012
"We would like to take this opportunity of thanking your staff for their assistance in arranging the installation of this system, they were very courteous when providing the quotation and with telephone enquirie. your installers and electricians worked very well as a team, were very polite and left or home clean. They answered any queries and explained the operation of the system in a very courteous manner and we would have no hesitation in recommending their/your services to other".......Ken, Wilson
"Hi Jenna and Lee, Just a quick email thank you for the system you supplied and installed for us in Bedford. From your efforts in the initial consultation to sourcing the unit whilst Daikin have stock shortages through to installing the system – every interaction has been very professional and all your team very courteous, knowledgeable and customer focussed. Something many companies in WA are currently lacking.I am sure that your after sales service will be of similar quality and would not hesitate to recommend ACWA to my friends/family.Thank very much",......... Mike, Bedford
"ACWA has recently installed Fujitsu Reverse cycle ducted air conditioning into my residence....of the quotes i received I was most inmpressed with the proferssional presentaion of ACWA. It specified my options along with appropriate pricing schedules. During the decision process I contacted ACWA on several occasions and was impressed with their speedy and courteous response to my email and phone queries.....on the day of installation the first team arrived at the appointed time and began the task of installing the ducting and outlets etc.
We were impressed with their efficiency and knowledge of the job to be done and their consideration for our property during the installation process. When the job was finished they cleaned up after themselves......following the installation there was a requirement for ACWA to revisit, at our request, on a couple of occasions to tweak the system to its maximum potential. Their after sales service and response was prompt and couteous with careful consideration for our needs and requirements. We were thoroughly satisfied with the way ACWA conducted the whole process from start to finish and would not hesitate to recommend them to anyone who is contemplating the installation of airconditioning to their home".....Mike, High Wycombe
"I would like to express my appreciation, and that of my wife, of the installation team who were prompt, efficient, courteous, and left no trace of their presence apart from an airconditioning system which we have enjoyed using ever since."....Praju,
"...The team were excellent and I would recommend them to anybody who need installation. Very well organised and everything was on time, well done, Regards", ......Damir,
"This is a testimonial. The product we had installed is first class and the installation was carried out with efficiency by the fitters and electrical boys. They were both coutious and happy in the way they went about there work. We would highly recommend ACWA to our friends."......Derek Catlow, Baldivis
"Thanks Lisa! Got your email , Id just like to say that you guys there should be very proud of your customer service, it is outstanding and believe me Im over the moon I have delt with quite a few tradesmen, electricans, plumbers ,pest controlls people, roofers etc. the last year during renovations and they can be rude, unhelpful and basically useless. it’s so refreshing to do business with happy , friendly, helpful people so thank you !!!!! thank you !!!! thank you !!!! stand tall & be proud of your company" Regards........................................Sharon Richards
"We would just like to let you know how impressed we were with the standard of service we received when we had our aircon installed by your team. We were impressed by the professionalism, care and manner at the way things were done. A great team and a job well done!! We are now enjoying our wonderful Aircon thanks to you wonderful people. Hoping you all have a wonderful New Year! Kind Regards".... Rob Romeo
"I thought I would write a quick note to thank you for the excellent job Sacha and boy’s did on Wednesday 01.12.10 when installing our Daiken Air Conditioner.They were prompt, hard working, very pleasant and most importantly, very professional. I actually had to tell them to stop working so that I could provide them with morning tea (much to their surprise and delight).The added bonus was Josh who vacuumed the dust from all the rooms. I asked him if he would clean my windows as well, but that went down like the proverbial lead balloon – ha ha ! I really have to commend your choice of employees, they were a lovely team and an absolute pleasure to have in my home. Please pass on our thanks to them". Kind Regards.... Susanne and Murray Wishart
"Hi, In the recent heat we have really been enjoying the benefits of the air conditioning system you installed for us in our new home. The fact that it works so beautifully is the perfect finale to the excellent service your company provided at all stages of the process, right from measuring up and quoting to the day of installation. The fact that your people were always on time and obviously knew exactly what they were doing was greatly appreciated. When our friends ask about our air conditioning system we will certainly be happy to refer them to you." ........ Joann and Robin, Innaloo
"Just a little note to say 'Thanks very much' & let you know that we were really happy with the way everything went together yesterday with the installation of our air conditioning. We especially wanted to mention what a couple of absolutely Delightful young guys you have there in Sacha & Mat. Not only as customers, but also as small business owners ourselves, I felt it was important to let you know that they represented you & your business in a really Top way. They were Terrific and they did an Excellent job. Thanks again"..Kathy, Quinns
"I wish to extend my thanks to you & your very cabable installation crews. All personnel involved in both selling and installation of my air conditioner were courteous, professional, and a pleasure to deal with, a sometimes rare service these days."Thank you again.......Ronice, Bayswater
"identitywa is a community based organisation supporting people with Intellectual Disabilities.
We have been using ACWA for over 2 years and being a company with specific requirements around temperature control have found their service to be very supportive to our needs.
They have provided a comprehensive consultation process on individual projects and installed systems that meet a unique need. The after care service has been exceptional with a prompt and reliable service to any query we have had. As an organisation we will continue to use the services of ACWA as we are assured the service they provide is individualised, timely, and reliable and always a fantastic end product.
Thank you ACWA for all you have done for identitywa."....IDentity WA, Kensington
"Once again Paul & I would like to thank you and your team for a job well done. I was very impressed with the time taken by Lee, to assist in our initial consultation. This really made the difference when it came to our final decsion making. I would also like to pass on a big thank you to your installation team. All members were very friendly, conscientious and courteous. I was particulary impressed with Sacha and Matt. They worked diligently to ensure all areas were of an oustanding standard. We are currently enjoying the benefits of ducted air conditioning over the hot summer months no one is more happier than the Scottish in-laws! So once agaion thanks for your professional assistance with this matter.... Claire And Paul, Subiaco
"...I would also like to thank your Company for its prompt and professional service throughout the purchasing process (from Lee in sales to the whole installation team, namely the two internal installers, Sacha and Matt), all staff displayed outstanding professionalism, customer focus, exceptional product knowledge, helpful and well presented. we are extremly impressed by the quality of this installation and product it has made a massive difference to my family...".....Shane,Yanchep
"Hey Air conditioning WA, Big thank you to all the team, you guys deserve a huge pat on th back for the professional way our whole installation was carried out from start to finish. Everything went to schedule and we are very pleased with our new system. So here`s to a cool summer and cosy winter. Thanks again"......Govind & Mina Kanji, Stirling
"We wish to once again thank you all for the great service you all gave when we chose your company to supply and install our reverse cycle ducted air con. Your whole team are a real credit to the company. Right from the start with selection to the follow up call after installation. It is very refreshing to see a company who are affordable and still offer great service from start to finish and have a team of staff and tradesmen who are punctual courteous and take pride in their workmanship. So well done to all we are extremely happy with our new aircon and will have no hesitation in recommending your company to anyone"......Marissa, Kingsley
"Many Thanks for your prompt and efficient service in installing our A/C unit. We are impressed by your staff courtesy, and customer service. We will certainly be recommending you to friends and family members. Thank you once again".....Diane & Bob, Armadale
"I wish to congratulate you on the prompt and efficient way you handled the airconditioning of my home at Carramar. The unit selected is quite to the point of having to listen hard to tell if it is running. Your tradesmen finished the job in half a day, were courteous and perceptive of my family’s need, and most importantly left no mess. I am particularly appreciative of the prompt, efficient and businesslike manner which you handled the unforeseen problem of relocating the manhole at no extra cost to me. The majority of building trades could certainly learn a lot about customer service from you and your team. I would not hesitate to recommend your service to anyone"....Peter Neerabup
"We would like to thank you and your team for the truly professional result in providing a great air conditioning system for our home. We sincerely appreciate your desire to ensure that your customers are happy with every aspect of the system and your assistance in designing a system that will meet our needs. We have definitely benefited by dealing with air conditioning specialists and people with a vested interest in their business, rather than just a salesperson and contractors. The pride and precision that you and your team demonstrate in your work is very commendable, and a real asset to Air Conditioning WA"....Angela & Paul
